Q&A with Forrester Principal Analyst Maxie Schmidt: How CX delivers business value

Download this PDF to understand Forrester analyst Maxie Schmidt’s perspective on:

  • the value – in real financial terms – of superior CX
  • how leading companies realize immediate business value from their CX initiatives
  • how digital VoC programs play a critical role in enabling these companies to deliver this impact

Complete this form to download the FREE Q&A.

From time-to-time Verint (and its subsidiaries) would like to share information relating to future events, webinars, industry best practice and thought leadership with you. If you are happy for us to contact you please let us know how you would like us to contact you by confirming below:

Verint is committed to treat and protect your personal data in accordance with our Privacy Policy.

Download this exclusive content from Forrester now

After participating in a webinar with Verint, Forrester Principal Analyst Maxie Schmidt answered some questions about CX, how it delivers business value in real terms and the importance of effective VoC to achieving this goal. This content is exclusive to Verint.

About OpinionLab
OpinionLab, A Verint Company, believes that listening to your customers is important, but more important is the need for you to listen to them on their terms and react quickly and effectively to what they tell you. Hundreds of the world’s leading brands today trust OpinionLab to optimize customer experience and drive engagement across multiple channels.