On-Demand Webinar: How to boost your customer journey mapping processes

Join CX guru Bruce Temkin for this webinar to find out:

  • How to create customer journey maps that deliver consistent cross-channel journeys
  • How to foster the internal collaboration necessary to elevate your journey maps to the next level
  • How Voice of Customer can be your secret ingredient to elevate your customer journey mapping initiatives

Complete this form for the FREE webinar video.

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Customer journey mapping is an increasingly popular strategy as businesses seek to better understand cross-channel customer behavior and create competitive advantage.

Join this webinar – led by industry expert Bruce Temkin – to find out how you can extract maximum value from your customer journey mapping strategies.

Who should watch
CX professionals who want to create more accurate and valuable customer journey maps, or anyone interested in learning how customer journey mapping can help them achieve their business goals.

About OpinionLab
OpinionLab, A Verint Company, believes that listening to your customers is important, but more important is the need for you to listen to them on their terms and react quickly and effectively to what they tell you. Hundreds of the world’s leading brands today trust OpinionLab to optimize customer experience and drive engagement across multiple channels.