On-Demand Webinar: How to drive improved business outcomes with your existing customer data

Watch this on-demand webinar with Jeff Lewandowski from our partners Andrew Reise Consulting to learn how to:

  • maximize the data you already collect across your organization to provide the full view of your customer experience
  • other organizations have effected business performance by combining cross-channel data sources
  • prioritize CX data analysis and action for maximum business impact

 

 

Complete this form to watch the FREE webinar.

From time-to-time Verint (and its subsidiaries) would like to share information relating to future events, webinars, industry best practice and thought leadership with you. If you are happy for us to contact you please let us know how you would like us to contact you by confirming below:

Verint is committed to treat and protect your personal data in accordance with our Privacy Policy.

Watch this webinar now

Are you utilizing all the customer data at your disposal to drive CX and business change? Many companies have large volumes of cross-channel data, which combined can uncover hidden and meaningful insights that have a significant impact on business results – such as increasing revenue or decreasing costs. But the majority don’t use this as effectively as they could.

Join this webinar to learn how to maximize the data you already collect across your organization to provide the full view of your customer experience – including how to foster collaboration across your business to tie survey insights to operational metrics across channels.

In particular, find out how leading companies have uncovered meaningful customer insights by combining:

  • call analytics and digital transaction data to cut costs by $1.9M.
  • speech analytics and customer service call volume data to cut costs by $12M.

About OpinionLab
OpinionLab, A Verint Company, believes that listening to your customers is important, but more important is the need for you to listen to them on their terms and react quickly and effectively to what they tell you. Hundreds of the world’s leading brands today trust OpinionLab to optimize customer experience and drive engagement across multiple channels.

https://www.opinionlab.com/wp-content/themes/opinionlab_childtheme