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See the latest announcements from across OpinionLab and read our latest media coverage.

OpinionLab introduces Summer 2015 release of its Voice of the Customer solution OpinionLab today launched its Summer 2015 Release, which ties digital customer feedback—usually submitted through smartphone apps—to particular store locations. “Companies need to know what is going on at a specific store,” says Rick Blair, chief information officer at OpinionLab. … Continue reading

OpinionLab makes omnichannel Voice of Customer feedback actionable with Summer 2015 Release

Innovation empowers brands to connect consumer feedback gathered through digital channels with specific physical locations to improve their Customer Experience (CX). Chicago, IL — August 27, 2015 — OpinionLab today announced its Summer 2015 Release to extend the advantages of … Continue reading

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