CX LabNotes Blog ( December 2014 )

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Consumers speak out about customer experiences on Cyber Monday 2014

December 15, 2014

With over $2 billion in ecommerce transactions, Cyber Monday 2014 marked the single heaviest day of online spending in U.S. history. But we’re not just talking the pure dollars and cents that come from clicking the “buy now” button. To … Continue reading

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