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See the latest announcements from across OpinionLab and read our latest media coverage.

Will the real omnichannel please stand up?

Retail Online Integration by Mark Treschl The arrival of omnichannel has the retail industry drawing new battle lines in the sand. Pundits predicted e-commerce would eventually crush brick-and-mortar, with as the big gun and other popular pure-plays falling in … Continue reading

Why in-store tracking won’t be like Minority Report by Jim Mortleman The 2002 science-fiction movie Minority Report is set in a dystopian future where people routinely have their retinas scanned while walking through shopping malls, prompting virtual salespeople to pop up and greet or cajole them with … Continue reading

Apple move aims to protect shoppers from secret eyeballs

Upstart Business Journal by Teresa Novellino The UpTake: If there’s a privacy revolution in the offing, count Apple in. Beginning this fall, iPhone-carrying consumers will be able to prevent technology firms that track in-store shoppers from creating shopper profiles linked … Continue reading

Millennials prefer malls over shopping online

KUSA 9News by Laurie Cipriano There was a time not so long ago, that some people were predicting the death of shopping malls. Not so – and they can thank Millennials. The tech-savvy generation, between the ages of eighteen and … Continue reading

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