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See the latest announcements from across OpinionLab and read our latest media coverage.

OpinionLab expands implementation services with provide commerce

OpinionLab, the pioneer and global leader in Omnichannel Voice of Customer (VoC) feedback solutions, announces that Provide Commerce is continuing its OpinionLab implementation across seven brands, including ProFlowers and RedEnvelope. Chicago, IL–May 28, 2013 — OpinionLab, the pioneer and global … Continue reading

Dillard’s taps OpinionLab for customer feedback solution

Chain Store Age Dillard’s has selected OpinionLab to extend its omnichannel “Voice of Customer” program including its digital, mobile and in-store experience, with precise insight into what its customers want and need.

Dillard’s taps OpinionLab to listen, learn from its customers

Innovative Voice of Customer solution provides Dillard’s with precise, real-time insight into what customers want and need online, in-store and on mobile. Chicago, IL–May 7, 2013 — OpinionLab, the pioneer and global leader in Omnichannel Voice of Customer (VoC) feedback … Continue reading

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