CX LabNotes Blog ( December 2012 )

Our blog features the latest views from across our business. Subscribe to have each post sent directly to your inbox.​

Using the 5 w’s when planning out your VoC experience

December 18, 2012

Who. What. When. Where. Why. You don’t have to be a journalism major to recognize these elements as the fundamental tenets of a news story. Heck, the closest I come to formal training in reporting is my extensive collection of … Continue reading

Let's get started

Contact For Demo