CX LabNotes Blog ( March 2012 )

Our blog features the latest views from across our business. Subscribe to have each post sent directly to your inbox.​

Don’t leave feedback here

March 27, 2012

This made me laugh the other morning for 2 reasons: It’s funny. It’s not true. Not the typical formula for winning comedy, but in this case, I’m close enough to the reality of customer comments to separate fact from cartoon. … Continue reading

“What do you people want?”

March 26, 2012

There was a great deal of buzz about the “digital self” at the Adobe Digital Marketing Summit last week—discussions, presentations, and stories about how individuals and brands or businesses approach digital interactions in different ways. Most interesting: the topic of … Continue reading

Another example of data-driven success

March 9, 2012

What a great show this week! OpinionLab came to eMetrics San Francisco with guns blazing this year. But, beyond all the cool stuff we have going on, the event was a clear indication of the many waves rocking the analytics … Continue reading

Let's get started

Contact For Demo