People in over 200 countries click or tap our familiar [+] symbol to make their voices heard, submitting more than 10 million comments in over 35 languages each month. Immediately actionable, real-time customer feedback allows you to optimize your customer experience strategy across all channels, while driving positive business outcomes.
Customers using [+] have consistently been able to:
- increase online conversion
- drive increased foot traffic to the store
- boost customer satisfaction and loyalty
- maximize customer lifetime value
- reduce customer service costs
- resolve customer complaints before they go viral
[+] delivers immediate business impact and helps unlock hidden revenue opportunities and precise real-time insight into:
We bring together over fourteen years of best practices and patented methodologies to deliver a holistic solution set that lets you concentrate on what you do best, serving your customer.
feedback anytime, anywhere ™
Contact us to learn more about our omnichannel Voice of Customer Solutions.