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for use as
+ a report card on the health of your website's user experience

site audit

Sometimes, you need a quick report card on the health of your website from the perspective of real users in real scenarios. Such a snapshot can be the first step towards managing your website using continuous user feedback. It can also be an end in itself: an evaluation of your website prepared by experienced analysts who review the user feedback collected across the entire geography of your website.

With a Site Audit, OpinionLab's experts deploy the OnlineOpinion suite of tools to profile users, raise issues and identify opportunities, all within a well-defined, short-term project.

Our Site Audit enables you to just sit back and listen.

benefits

provides an independent and unbiased assessment of your website based on input from real users
delivers critical findings relatively quickly
requires minimal internal resources (people or infrastructure), no long-term commitment and no learning curve to understand the system
is extremely cost-effective
provides the perspective of an expert who has studied user experience on hundreds of websites
details priorities, next steps and opportunities

features

a diagnostic report and presentation to relevant stakeholders based on page-specific quantitative and qualitative feedback collected using the OnlineOpinion system
+ report includes benchmarks, recommendations and page-specific action items
analysis performed by experts with access to vast database of user experience data, including SOI's of relevant industries
+ implementation by specialists using state-of-the-art tools
report objectives are created using client's internal requirements and deadlines
+ fixed timeline maintained using turnkey report and an established/proven format

this subscriber is listening

OnlineOpinion is used on over 2,000 sites in 20 languages worldwide.


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