[] feedback / client log-in
comment cards collected:

Webinars & Podcasts

Explore these resources to learn more about the voice of customer industry in general and our solutions in particular. And check back often: we constantly update this section with new resources.

To ensure you’re always up-to-date on the latest news, visit us on Twitter or Facebook.


Podcast with Glenn Engler and Jonathan Levitt

Glenn Engler discusses Voice of Customer with our own Jonathan Levitt, CMO of OpinionLab.

Have a listen: http://www2.webmasterradio.fm…voice-of-the-customer-with-jonathan-levitt


Listening to Mobile, Multichannel Consumers

Listen to Jonathan Levitt, Chief Marketing Officer at OpinionLab, discuss the evolution of VoC, feedback in the post-PC era, and capturing consumer input in a multichannel world: a discussion with Brian Martin of Brand Fast-Trackers and our own Jonathan Levitt.

Have a listen: http://www.brandfasttrackers.com


Quicken Loans: Integrating VOC into Our Existing Work Flow

Join special guest Cora Cowles, User Experience Analyst at Quicken Loans, in a discussion about how this #1 online lender has successfully integrated OpinionLab solutions into its existing workflow.

Watch the Quicken Loans: Integrating VOC into Our Existing Work Flow webinar


Mobile Measurement Framework

The mobile era has clearly arrived for consumers and businesses alike. Smart business owners are deploying increasingly robust digital media properties and applications designed to further promote user engagement, create entirely new revenue channels, and drive buzz in the marketplace.

Unfortunately, measurement in the mobile realm is far from easy for businesses.

Join Special Guests Eric T. Peterson of Web Analytics Demystified and Jaclyn Von Oven of Best Buy, plus Mark Krebs of OpinionLab for an informative webcast on the challenges of mobile and multichannel measurement. You’ll uncover a new set of measures that transcends devices, platforms, and channels and has the potential to introduce for the first time ubiquitous measures of success across the entire digital landscape.

Watch the Mobile Measurement Framework webinar