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Three steps to help you thrive in a mobile world
In 2015 alone, U.S. consumers purchased some $67 billion in goods on their smartphones. Factoring in the contributions of smart devices to the entire purchase cycle, mobile is estimated to have ‘influenced’ $1 Trillion in consumer spend in the same period. This astonishing transformation in consumer habits shows no sign of slowing.
So how can you adapt and thrive in this mobile-dominated environment? Start by downloading our Strategy Guide.
OpinionLab, A Verint Company, believes that listening to your customers is important, but more important is the need for you to listen to them on their terms and react quickly and effectively to what they tell you. Hundreds of the world’s leading brands today trust OpinionLab to optimize customer experience and drive engagement across multiple channels.