Strategy Guide: How to embrace mobile to become a financial services leader

Financial services organizations are investing in mobile as they seek to reduce long-term costs, increase revenue and improve overall engagement. Download this Strategy Guide to find out:

  • How financial institutions that aren’t ‘mobile first’ are getting left behind
  • How mobile can be the gateway to improved omnichannel experiences
  • Three steps to financial services mobile CX leadership

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How a mobile mindset delivers superior omnichannel CX and demonstrable business results


The Fed claims 53% of smartphone owners with a bank account now use mobile banking, while a survey of lenders reveals that mobile payments are now in moderate or high demand by 63% of customers.

These numbers are only likely to increase over time.

Download this Strategy Guide to find out how to adapt and thrive in this new mobile-dominated financial services environment.


About OpinionLab

OpinionLab, A Verint Company, believes that listening to your customers is important, but more important is the need for you to listen to them on their terms and react quickly and effectively to what they tell you. Hundreds of the world’s leading brands today trust OpinionLab to optimize customer experience and drive engagement across multiple channels.