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How to give your customers what they want so they keep coming back for more.

According to Accenture, best-in-class commercial insurance carriers can achieve retention rates in the mid to upper 80s but most are 4-6 points below this and on a $1 billion book, each of these points is worth $10 million a year.

Download our Strategy Guide to find out how you can drive the improvements necessary to move the needle on customer retention.

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