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more about OnlineOpinion
The OnlineOpinion system dramatically reduces the time, cost and effort associated with continuously improving the user experience on your website.
OnlineOpinion is not a survey, a project, a pop-up, or a log file. learn more >
Instead, it is an automated system for partnering with users to continuously and cost-effectively improve your website. |
7 unique benefits of the OnlineOpinion system
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Locate, diagnose and fix user experience issues faster than you imagined. Let the Web team focus on fixing issues rather than finding them. Let OnlineOpinion continuously scan and monitor your user experience. Uncover and resolve the issues that are most important to your users, on a site-wide, 24/7 basis. |
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Get the complete user experience picture. OnlineOpinion combines both qualitative and quantitative input from users, with contextual and behavioral data, to provide a complete picture of the user experience, page-by-page, across the entire website. |
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Test daily and weekly website changes as they occur. Websites change continuously in small steps. Maybe there is a problem with your new functionality, page or update? You'll hear about it within hours in enough detail to quickly diagnose the issue and fix it. |
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Automatically notify Web team members of user experience issues related to their responsibility. OnlineOpinion actively alerts all members of your team, whatever their roles, to issues that need addressing at the page or site-level, customized to their responsibility and the notification thresholds they set. |
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Optimize and organize rich qualitative input from visitors. Your marketers, writers and designers are provided with a unique insight into website visitors, their user experience, and their needs, expressed in their words, from the page in question. OnlineOpinion's unique qualitative analysis organizes this input into qualitative themes. |
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Track the monthly improvement on your websites using proven tracking measures and competitive benchmarks. Compare the monthly performance of all your Web properties. |
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Instantly question visitors from any page on your website without support from your technology group or vendor. Enable your entire Web team to easily explore user needs and test website updates in real-time. |
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