Home > Solutions > Enterprise Solution

for use as
+ an annual subscription, since listening is a process, not a project

enterprise solution

Timely and actionable user feedback is the most important and cost-effective method of optimizing the user experience on your website(s). Our Enterprise Solution facilitates listening along every online touch point, including websites, intranets, and email campaigns.

With the Enterprise solution, you may deploy the OnlineOpinion automated tools on ALL pages of an UNLIMITED number of domains across your ENTIRE Enterprise.

benefits

encourages dialog across all of your electronic touch points
+ uses OnlineOpinion's proven methodology
+ optimizes the online user experience
+ monitors website user satisfaction
+ assists in shaping online communications in real-time
+ helps identify, prioritize and diagnose problem pages on your website
+ delivers timely and actionable insight, from the user's point of view, cost-effectively

features

"O": empowers your website visitors to submit page-specific opinions, ideas and suggestions
+ dynamic comment card: enables you to insert page-specific, custom questions into your Comment Cards
+ 24/7 metric: helps identify, prioritize and diagnose problem pages on your website
+ alerts & monitors: alerts the appropriate person on the Web team when issues or opportunities arise
+ page viewer: enables real-time access to ratings and comments directly from the Web page
+ o-trend: monitors and tracks the user satisfaction of your website and its individual pages

optional, value-added services
action reports
+ quality testing
+ redesign support

this subscriber is listening

OnlineOpinion is used on over 2,000 sites in 20 languages worldwide.


   All rights reserved. ©2009 OpinionLab, Inc     Legal     Privacy     Terms of Use