07-18-2003
OpinionLab introduces DialogCentral, a free, entry-level product to help streamline user experience management.
Over the last four years, OnlineOpinion has emerged as the leading user experience monitoring solution for enterprise
applications. The OnlineOpinion system features a continuous automated process to collect user intelligence, diagnose user
experience issues, alert relevant members of the Web team to take action, and measure the impact of their changes. The
system is proven on thousands of websites in 22 languages around the world. It has consistently demonstrated the ability
to help streamline the process of continuously improving user experience on complex websites of all sizes.
But small sites also need site-wide, page-specific insight to help continuously improve user experience. With this in
mind, OpinionLab has introduced DialogCentral, a free, entry-level product to continuously provide small sites with the
essential visitor insight they need to help optimize user experience. DialogCentral is also useful in introducing the
benefits of site-wide customer voice monitoring on sites of all sizes.
DialogCentral includes the patented Dynamic Comment Card methodology proven to dramatically improve the amount and
quality of user feedback on thousands of sites, world-wide. However, small sites have far simpler reporting requirements.
With this in mind, DialogCentral features the PageViewer enabling instant viewing of visitor comments and ratings along
with context and behavioral information from any page in a few clicks.
DialogCentral: Simple installation, easy access, proven benefits, and no risk.
About OpinionLab
Since 1999, OpinionLab's patented OnlineOpinion system has enabled companies to monitor and improve the online user
experience by collecting continuous feedback from website visitors. Proven on over 2,000 sites in 22 languages worldwide,
OnlineOpinion dramatically reduces the time and cost associated with continuously optimizing the online user experience.
More information about OpinionLab can be found at http://www.opinionlab.com.
For more information:
Jay Rudman
OpinionLab, Inc.
847.681.6112
jrudman@opinionlab.com |
