Careers at OpinionLab

OpinionLab is in hyper growth mode and we are looking for driven, talented individuals who are looking to be part of a dynamic and innovative company.

About OpinionLab

OpinionLab is the global leader in Voice of Customer (VoC) feedback innovation, serving a prestigious client list that includes nearly half of Fortune 50 organizations such as Wal-Mart, Bank of America, Ford Motor Company, and many more. With real-time listening solutions for every brand touch point, this pioneering VoC platform invites consumers to share input in their own words, at anytime, from anywhere, helping organizations collect, understand, and leverage both structured and unstructured customer data. For over a decade, hundreds of the world’s leading brands have looked to the familiar [+] feedback symbol to better acquire, engage, and retain customers through an approach so streamlined it’s groundbreaking: listen always, listen everywhere. The result is actionable customer insight that sparks foundational improvement to companies’ products, people, and brands.

Current Openings:

Account Manager

Posted: December 2nd, 2011

The account manager helps a portfolio of major organizations leverage OpinionLab VoC solutions to maximize customer engagement, optimize digital touch points, and improve brands. An expert in our full suite of feedback innovations, the account manager serves as the primary link between our pioneering company and its clients. Offering engaging, meaningful work, this position requires an intelligent, articulate, and highly motivated individual interested in contributing…

Content Writer

Posted: January 26th, 2012

We have an immediate opening for an experienced Content Writer to assist the Sales and Marketing teams in this rapidly growing company. This position requires the individual to develop written documentation including fact sheets, blog posts, training materials, white papers, case studies, among other marketing and sales supporting materials…

Inside Sales Representative

Posted: January 6th, 2012

OpinionLab has an immediate opportunity for an experienced, self-motivated Inside Sales representative to work in its corporate headquarters in downtown Highland Park, IL. We’re looking for someone that has 3-5 years of outbound, inside sales experience or appointment setting…

Sales Executive

Posted: October 10th, 2011

This position will be responsible for generating client leads, cold calling potential clients to make contact, creating client interest, qualifying the potential sale, giving client sales presentations and closing the deal. They will also maintain client contact as necessary and maintain client information in the sales management system. The position offers interesting and exciting work in the emerging and growing market of voice of customer feedback management. This position will report to the Vice President, Sales…

Sr. Software Engineer (Ruby)

Posted: February 1st, 2012

We have an immediate opening for an experienced Sr. Software Engineer with strong Ruby skills to join our Highland Park, IL based Product Development team. As part of our Product Development organization, you will play a critical role in the architecture, design, development, testing, and on-going maintenance of OpinionLab’s web-based applications and services…

System Administrator

Posted: December 20th, 2011

OpinionLab is seeking a System Administrator to join our Highland Park, IL based Technology team. As part of the Technical Operations team, this mission critical role will be responsible for the administration, maintenance and 24×7 production support of OpinionLab’s technical infrastructure…