Internet Retailer Conference & Exhibition (IRCE)

June 4-5, 2013
Chicago, IL

With mind-blowing expansion of new web-based technologies and online retailing strategies, e-commerce is rapidly breaking through all traditional barriers. The 9th annual Internet Retailer Conference and Exhibition will analyze the social, mobile, global, personal, interactive and managerial changes that e-commerce players are bringing to the new retail economy. OpinionLab can be found at the world’s largest e-commerce event  in the Exhibit Hall at Booth #135.

eMetrics Chicago

June 10-13, 2013
Chicago, IL

eMetrics Summit is the most comprehensive and forward thinking digital analytics forum centered around best practices, tools and techniques to optimize successful digital marketing programs. OpinionLab will be at this leading conference as a Diamond Sponsor, and will be driving brand conversations on the show floor at Booth #200.

Forum for Customer Experience Professionals, East

June 25-26, 2013
New York, NY

According to Forrester’s Customer Experience Index in 2012, consumers rated 61% of brands they do business with as OK, very poor or poor. At the Forum for Customer Experience Professionals this event, centered around customer experience, will take a look at valuable brands that dominated their categories, and how those firms took proactive steps to boost their customer’s experiences. As a silver level sponsor, OpinionLab will be adding thought provoking ideas and powerful content to the mix and on the tradeshow floor in Booth #110.

Web Analytics Demystified Accelerate

September 24-26, 2013
Columbus, OH

Accelerate is the analytics industry’s premier conference and networking event. This year’s conference will be proceeded by two days of Advanced Analytics Education, provided by some of the best minds in the business.

Shop.org

September 30-October 2, 2013
Chicago, IL

The Shop.org Annual Summit is a 2½ day event where digital and multichannel retailers build relationships, discuss what works, explore what ifs and plant the seeds for what’s next in retail. In 2013, more than 4,000 digital and multichannel retail professionals and 200 exhibitors will gather in Chicago for the Summit. Speakers, panelists and attendees are some of the brightest and most innovative players in the digital retail world.

Visit OpinionLab as we help retailers figure out how to drive brand conversations in the omnichannel world in Booth #347. We’ll see you there.

Mobile Shopping Summit 2013

October 28-30, 2013
Wigwam, AZ

Mobile Shopping Summit is THE comprehensive mobile shopping commerce event in the industry. The event focuses on all topics related to mobile marketing in retail, hospitality, retail banking, apparel, food & beverage and travel & tourism.

Forum for Customer Experience Professionals, West

October 9-10, 2013
Los Angeles, CA

Why boost your customer experience to the next level? It’s not just a feel-good story. Over a recent five-year period during which the S&P 500 was flat, a stock portfolio of customer experience leaders grew 22%. During this Forum, Forrester will reveal how these leaders were successful, and what companies can do now to start seeing similar results. As a Silver Level Sponsor, OpinionLab will be on both the tradeshow floor and sponsoring the Cocktail Reception.

Forum for eBusiness and Channel Strategy Professionals 

November 5-6, 2013
Chicago, IL

Digital is the backbone of an entire business strategy. You are now in a Darwinian race for digital dominance. To win, eBusiness & Channel Strategy Professionals must lead the transformation of their firm’s digital sales and service strategies — overhauling their customer relationships and upending traditional business practices.

This is hard. Simply organizing your digital staff does not shore up the skills and processes you will need to create differentiating digital experiences across touchpoints. At this Forum, Forrester will coach companies on leading a digital business transformation at the entire organization.