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Single Site |
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alert & monitoring system
This system monitors the user experience across your entire website 24/7 and alerts your team with the critical information they need to take action whenever a user experience issue or opportunity arises. The alert & monitoring system permits each member of your Web team to have user feedback emailed directly to them, in real-time, based on thresholds they have established. For example, a content owner could create an alert that emails him/her whenever a page of theirs receives 5 negative user comments.
The alert and monitoring system dramatically reduces the time and effort required to manage the user experience on large websites.
benefits
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alerts the appropriate stakeholder to changes in the Web user experience related to their responsibility |
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monitors and tests the entire website 24/7 |
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provides critical information from users in real-time |
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streamlines the continuous improvement process |
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minimizes response time and resource requirements |
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Alerts & Monitoring |
| automated system for establishing alerts |
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| customizable for each Web team member |
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| critical information auto-emailed based on user determined thresholds |
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