OpinionLab was founded in 1999 to bring to market the fundamental concept that listening to your customers is important, but more important is the need for you to listen to them on their terms and react quickly and effectively to what they tell you. Hundreds of the world’s leading brands today trust OpinionLab to optimize customer experience and drive engagement across multiple channels. OpinionLab joined with Verint in 2016 to create the market’s broadest Voice of Customer solution and is now known as OpinionLab, A Verint Company. To learn more about Verint, visit verint.com
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